IN SUMMARY Advantage. Health workers will be able to Skype, video conference or use smart phones to make a diagnosis. Kampala State Minister for Health Elioda Tumwesigye has said he will table before cabinet a motion to purchase information communication technology (ICT) equipment for all health workers.
These will include laptops, ipads and smart phones so that all health facilities improve on data management and to make health workers IT compliant. He was speaking at the inauguration of the first ever 24-hour call center at Protea hotel Kampala on Friday.
The centre by The Medical Concierge Group (TMCG) will be offering doctor consultations, ambulance services and clinic references for people seeking health care.
Dr Tumwesigye, said with internet widely penetrating the country, it is now possible for health workers in Karamoja to hold a video conference with consultants in Kampala without them necessarily travelling there. “The day I was sworn in, somebody asked me what I would like to be remembered for in the ministry and I replied that I would like to leave the ministry when it is IT compliant.
In fact, I visited Safaricom and Technoserve in Nairobi recently to look at their technology,” he said on Friday. He added that most medical workers are from well- todo homes where there is internet and electricity but when they are posted up country, they do not find such facilities.
He noted that government can help them acquire the equipment tax free. “This can be a non-monetary incentive so that instead of going to the library, health workers can skype, video conference or use smart phones to make a diagnosis,” Dr Tumwesigye said. According to Mr Davis Musinguzi, the proprietor, the call centre aims at making health care services affordable and instant through phone calls, text messages, videochat and social media. Patients can call in and be attended to by professional health workers.